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Identity mix-up horror for Lancashire mum

When Amanda Craig applied for a catering assistant role at her daughter’s school, she didn’t expect to be labelled a criminal. However, that is exactly what happened after the school received the necessary paperwork.
Identity error


After applying for the role at the school, Amanda, who is from Walton Park, Preston, received a call from the school's head teacher. It was at this point that she was told that her CRB check had uncovered a list of drug-related and violent crimes from the past 20 years that would ultimately prevent her from getting the job.



Although she was shocked, she was also concerned about the obvious error on the police check. She spoke to the Criminal Records Bureau to report the mistake and found out that her identity had been mixed up with someone who had the same name and date of birth as she did. Instead of helping to solve the problem, Amanda stated that they were not apologetic and it was left to her to get her name cleared, which was not an easy feat.



She spent seven months and enlisted the help of a solicitor to get the convictions removed from her check to get her name cleared. This involved DNA tests, mouth swabs and fingerprints being taken so they could be compared with any unsolved crimes and therefore prove that she wasn’t the criminal she was made out to be. Amanda describes the experience as horrific and claims she was treated as though she was guilty until proven innocent. Although she was aware that it was a clear mistake due to incorrect information being held, she likened it to having her identity stolen.

What is a CRB check?



The check, which recently changed its name to the Disclosure and Barring Service (DBS) check, is designed to inform employers of any reason that a person should not be allowed to work with children or vulnerable adults. Companies such as http://www.carecheck.co.uk/ offer the service to organisations that are required by law to ensure that children and vulnerable people are safe in their care.



Although some offenses may not permanently stay on a DBS check, certain convictions will remain on it and will never be filtered.



Unfortunately in Amanda’s case, an error ensured that incorrect information was held, but it does show that important safeguarding processes can be essential.
Identity mix-up horror for Lancashire mum Identity mix-up horror for Lancashire mum Reviewed by Lokesh kumar on 4:53 PM Rating: 5